Category Archives: Press Release

Poole BID - flowers to be placed in Poole town centre during June

Poole to bloom through the summer season

Poole BID will be decorating the high street of Poole next month as the Poole in Bloom initiative returns ahead of the summer holidays and peak tourism season.

212 planters will be installed throughout the high street and town centre in the second week of June. The varieties of flowers being planted include geraniums, verbenas, lobelias, begonias, fuchsias, petunias and impatiens.

Justin Hundley-Appleton, Poole BID manager, commented: “With the summer season fast approaching, we’re keen to get the town ready for the influx of tourists to the area. The floral decorations have been so well received previously that we’re excited to be bringing them back next month.”

The planters will be in place for everyone to enjoy all summer.

Maritime bunting has also been strung up throughout the town in time for the Poole Maritime Festival taking place throughout June.

For the latest updates visit or follow on Facebook and Twitter.

The Public Space Protection Order (PSPO)

Statement: New measure to reduce anti-social behaviour in Poole town centre

A Public Space Protection Order (PSPO) to reduce anti-social behaviour in Poole town centre and Holes Bay has come into effect from today (16 April 2018).

It will help make the town centre a safer and more welcoming place for residents, businesses and visitors.

The PSPO will target anti-social behaviour that has a detrimental impact on others and will cover:

  • Drinking alcohol and verbal abuse
  • Possession, supply or use of intoxicating substances
  • Behaviour likely to cause nuisance, harassment, alarm or distress to others
  • Begging for money, food or drink
  • Using a receptacle for the purpose of begging
  • Unattended belongings, baggage and bags

Cllr Karen Rampton, Cabinet Portfolio Holder for Housing and Communities, Borough of Poole, said: “We want Poole to be a safe and welcoming place for everyone who lives in, works in or visits our town. We are aware that Poole Town Centre and in particular  the High Street, Bus Station, Dolphin Centre, Old Orchard and The Quay, has the highest levels of anti-social behaviour  in the borough. We have carefully considered how we can deal with this issue and at the same time address concerns raised by various stakeholders including businesses and community groups in the area. The introduction of the PSPO will complement a number of other tools we can use to effectively tackle this behaviour.

“The PSPO will not be used to target any specific group, such as those people sleeping rough. The council proactively works with individuals to encourage them to use the full range of support available from the council and local charities. Whether this is working with individuals who have a problem with drugs or alcohol, supporting individuals into housing, offering a hot meal and healthcare or providing intensive daily support to enable an individual to sustain a tenancy, we will continue to engage and support wherever possible our most vulnerable members of our community.”

The council and the police already use a variety of methods to address these issues with some success. However these powers do not allow council officers to move people away from the area in which they are causing harm. The PSPO will allow this to happen, offering some respite to those adversely affected.

Initially a soft approach to enforcement will be carried out. The council and the police will actively engage with individuals to explain the purpose of the PSPO, the implications if it is not followed and encourage changes to their behaviour without the need to take enforcement action. They will also offer advice and support relevant to the individual’s needs. It is not intended that any fines are issued during this period.

Justin Hundley-Appleton, Poole BID manager, said: “The businesses of Poole and Poole BID are enthusiastic about making Poole an attractive and vibrant place for our residents and visitors of all ages.

“The BID supports the prohibitions outlined within the PSPO and would encourage anyone affected by the order to seek advice and support from the council and charities available in the area.

“Ultimately, we want Poole to continue to be a safe place for all, including those who require our help, and backing from local businesses ensures that this happens for many years to come.“

Notes for editors

The PSPO was implemented on Monday 16 April 2018 for a period of three years.

Dorset Police records show there were 1738 incidents of ASB from April 2016 to March 2017. There have been 1408 incidents between April 2017 and December 2017.

High levels of anti-social behaviour occur in the High Street, Bus Station, Dolphin Centre, Old Orchard and The Quay. In addition Sterte and Tatnum experience specific problems with anti-social behaviour, mainly connected with drugs and street drinking.



the squirrel image 2 (002) squidsoup image 2 (002)

Light Up Poole – A festival of light Brochure – Light Up Poole

15-17 February 2018, Poole town centre

Showing the town in a completely new light, the first Light Up Poole festival of light art will completely transform the High Street from Falklands Square to the Quay.

From 15 to 17 February 2018 the town centre after dark will provide the dramatic backdrop to a series of light art and digital installations designed to inspire, delight and enchant locals and visitors alike. International and local artists, many of them working in collaboration with Poole schools and arts organisations, have been given a platform to showcase their often ground breaking work in a celebration of Poole’s cultural diversity, rich heritage and unique location.

“We’ve chosen theme of Identity and challenged digital artists, architects and lighting designers to reinvent themselves and consider the town as their main inspiration,” says Libby Battaglia of festival directors Audacious.

“Light Up Poole will show how something as simple as light can completely transform a place you think you know. It’s warm, it’s safe, people are drawn by it to come together and share the experience.

“It is a great opportunity for the people of Poole to really celebrate its growing reputation as a destination for artistic excellence, cultural learning and innovative collaborations between business and the arts.”

Light Up Poole will see the town centre divided into 11 zones from Lighthouse, through Falkland Square, down the High Street to the Old Town, Poole Museum and Quay Amusements each showcasing a new artwork and interactive installations.

Among the many highlights are:

:: Submergence – An immersive, responsive, walk-through experience created by Squidsoup, the international group of artists, researchers, technologists and designers. It uses more than 5,000 individual points of controlled light to create feelings of presence and movement within physical space. The installation transforms space into a hybrid environment where virtual and physical worlds coincide. A semi-linear 12-minute piece that forms an abstract with a gradual increase in tension, building to a final climax, each movement has its own elements, atmosphere and responsiveness that are open to interpretation.

:: The Squirrel – a digital art installation by Sober Industries to highlight the extinction plight of Brownsea Island’s famous resident colony of red squirrels. The Squirrel was commissioned by Quays Culture as part of the Unnatural Borders art event exploring the interaction between mankind and the animal world.

:: Arbour – a new work by multi-media artist Mark Parry who works with cross-art combinations of light, film, digital video and photography to convey meaning through evocative and emotive imagery and sound.

:: Amuzo – the award-winning, Bournemouth-based team of game and App developers whose creations have been played more than two billion times and topped the App Store in more than 150 countries launch their new smartphone game, Flo, at Light Up Poole.

:: Café Conversations – informal chats in cafes and other town centre venues to share new ways of thinking differently about creativity, the arts and expression.

A key element of the first Light Up Poole festival is the emphasis on creating new learning opportunities.

:: Sounds of Poole – an inspirational learning project focussing on music technology and devised by SoundStorm, Bournemouth and Poole’s music education hub. Sound artist Jon Adams is working with pupils from Poole schools to record sounds of the town and incorporate them in an illuminated soundscape album that will be played at the Fish Shambles on the Quay during the festival.

:: ArtfulScribe poetry agency is running a film poetry weekend workshop at Poole Museum on 13 and 14 January with photographic artist Helen Dewbery and poet and filmmaker Chaucer Cameron.

:: Working in partnership with Lighthouse and Bournemouth University, Light Up Poole also has a weekend of workshops on 27 and 28 January aimed at young people aged 16-21 who want to sharpen their vlog-making skills.

The festival will also provide Poole with its first look at some new art forms:

:: Poets and filmmakers are being invited to enter the Film Poetry competition with £500 for the winning title and the shortlisted films projected on the wall of Poole Museum.

:: Projection Mapping, Projection Bombing – Bournemouth University alumni Ashley Wilkie uses spatial augmented reality technology to turn buildings, objects even whole landscapes into display surfaces for his digital art and light graffiti laser tags. This will be Poole as it has never been seen before.

Light Up Poole is the first in a number of headline events planned for 2018 to celebrate the 40th birthday of Lighthouse, Poole’s centre for the arts.

Phil Gibby, South-West director for Arts Council England, says: “We’re delighted to support Audacious through our National Lottery-funded Grants for the Arts programme. This award supports Audacious to develop local, national and international talent by showcasing artists through Light Up Poole events.

“Emerging digital technologies will be used to create interactive public spectacles in the town centre aiming to challenge perceptions and allow more people to experience and be inspired by great art and culture.”

Light Up Poole is presented by Audacious community interest company with the support of lead partner and sponsor Poole BID and Arts Council England and in partnership with Lighthouse, Poole’s centre for the arts, and Bournemouth University, as well as Poole Borough Council, SoundStorm music education agency and ArtfulScribe, which finds, develops and promotes new and emerging writers and audiences for live literature.


Seek out Santa Competition Winner

Poole BID and Borough of Poole has announced the winner of Poole’s Small Business Saturday ‘Seek out Santa’ competition. Throughout December ‘Seek out Santa’ Trail finders have been busy exploring local small shops and brands in Poole Town Centre, Ashley Cross, Ashley Road and Broadstone, collecting stickers in a bid to win the prize!

The lucky winner of the Christmas Hamper filled with Dorset goodness from On the Green Interiors, Ashley Cross is Max and Family of Broadstone, Dorset. Congratulations!

James Irvine, On the Green Interiors located in Ashley Cross and Les Robertson, BID Manager, Poole BID picking the winning entry

James Irvine, On the Green Interiors located in Ashley Cross and Les Robertson, BID Manager, Poole BID picking the winning entry

James Irvine, Co-owner of On the Green Interiors said: “We’ve been delighted with the response to the ‘Seek out Santa’ Trail as part of Small Business Saturday. It’s been great to be part of an initiative that highlights local independent brands and shops across Poole and encourages families to explore and chance upon new shops!”

Les Robertson, BID Manager, Poole BID said “Shopping locally is a way of supporting the people who live around you. By shopping, eating and drinking at a local small business, you are helping boost the local economy. Small Business Saturday and the festive activities around Christmas are a key part of our plans to create awareness of what’s on offer in Poole and encourage shoppers into the shops all year round.”

Adrian Trevett, Economic Development Manager, Borough of Poole, added: “Small businesses are vital for the economy of Poole and account for over 95% of our companies. We should all do what we can to support them and this really means spend our money with them!”

A Christmas Extravaganza Comes To Poole


A fun-filled schedule of festive events is planned for this year’s Poole Christmas Extravaganza which will take place throughout Poole town centre and Poole Quay over four days, starting on Thursday, November 30 until Sunday, December 3.Poole Christmas Extravaganza

In partnership with Poole BID, the Christmas Extravaganza will see a jam-packed calendar of entertainment; including several viewings of the Water Fountain Laser Projection Show coming to Poole for the first time this year, fireworks, three stages of live music, a winter bar and a Christmas tree light switch on at both Poole Quay and Falkland Square.

On Saturday, December 2 and Sunday, December 3 a Christmas market on Poole Quay will showcase traditional Christmas trade stands with exclusive gift items available to purchase.

The Extravaganza’s schedule is bursting with entertainment and activities sure to get you in the Christmas spirit including a visit from the man himself, Santa Claus, who will arrive on a City Cruises’ boat to Poole Quay at 11.00am on Sunday, December 3. Santa will parade through Poole on his Christmas train, joined by The Mayor of Poole Councillor Lindsay Wilson and the stars of the Lighthouse’s panto performance of Cinderella. Santa’s procession will start at Poole Quay, moving towards Old Orchard and then through the High Street to Falkland Square.

Les Robertson, Poole BID manager, said: “Poole’s Christmas Extravaganza is going to be a spectacle to behold this year with plenty of live entertainment and lights galore. There truly will be something for everyone to enjoy.

Other seasonal activities and festive competitions with fantastic prizes to be won, also organised by Poole BID, will take place throughout December, but Poole’s Christmas Extravaganza will be held over four days starting on Thursday, November 30.”

For further information about Poole’s Christmas Extravaganza and to see a full list of entertainment visit: or follow Poole BID on social media for live updates.


Putting Poole’s small businesses on the map

Borough of Poole together with Poole Business Improvement District (Poole BID) are delighted to support ‘Small Business Saturday’ on Saturday 2 December 2017, helping boost the local economy with a campaign to encourage people to shop locally on the day and all year round.

Megan Noble, Cllr Janet Walton, Leader of the Council, Borough of Poole, James Irvine and Brenden Frankham promoting their paint range in On the Green Interiors located in Ashley Cross

Megan Noble, Cllr Janet Walton, Leader of the Council, Borough of Poole, James Irvine and Brenden Frankham promoting their paint range in On the Green Interiors located in Ashley Cross

Small businesses are central to the continued health and vibrancy of our local economy and Small Business Saturday is an opportunity to celebrate and support small shops and independent businesses across the borough by encouraging people to shop locally.

Councillor Janet Walton, Leader of the Council, Borough of Poole, said: “We are keen to support our small business sector on this important day in the shopping calendar. It is a great opportunity for small organisations and local retailers to showcase their business as well as provide shoppers with fun activities and great deals in the lead up to Christmas.”

Cllr Janet Walton, Leader of the Council, Borough of Poole displaying merchandise in On the Green Interiors located in Ashley Cross

Cllr Janet Walton, Leader of the Council, Borough of Poole displaying merchandise in On the Green Interiors located in Ashley Cross

If you run a small business in Poole or Bournemouth – shop, café, pub or other business and you want to promote your business to shoppers and customers now is the time to sign up! Click here to download the Small Business Saturday toolkit for free signs, posters and other marketing materials to help plan, customise and launch your promotions.

Volcano win the Big Clean Window Competition!


The Volcano team enjoying the amazing Pizza at The Stable!

Congratulations to Volcano Jewellery (113 High Street) who won the competition of the ‘Best Dressed Window’ during the Poole BID Big Spring Clean! The Spring Clean, held back in May, encouraged all businesses to clean up their frontage and dress up their windows in time for the International Maritime Festival that was held in the town.


Volcano, the lucky winners, won restaurant vouchers and chose to go to The Stable (2 High Street) on Thursday night with the team! Congratulations, and thank you to everyone who got involved in this years ‘Big Spring Clean!’

Volcano Jewellery is an independent jewellery shop in Poole High Street, specialising in silver and costume jewellery. They were established in 1989 and have won awards for their displays and customer service. They are open 7 days a week and are well worth a visit and a browse!


spring clean

BID Directors and friends during this years Big Spring Clean

Poole BID are proud to announce the launch of the new BID Ambassadors!

Poole BID have partnered with ‘The Welcome People’ to fulfil this high profile role and achieve one of the main aims from the Business Plan. They will be in post in time for the busy Christmas period and are designed to be a welcome, a resource and a monitoring tool.

Ambassador 1

‘The Welcome People’ will offer a Poole-specific visitor welcome and street management service with “Passion, Experience, and Accountability.” They will have 4 main focuses on the street; Visitor Welcome; BID Member Liaison; Environmental Reporting; and Intelligence Reporting.

Visitor Welcome
Liveried up to be eye catching and approachable, the Ambassadors will provide a welcoming face and a roaming information service to visitors. Promoting local events, attractions, providing directions and answering any questions visitors or locals may have. The idea is that this will increase dwell time, encourage greater use of the BID area as a whole and change perceptions of the High Street.

BID member liaison
A direct contact for all BID members based directly in the BID area every day. The Ambassadors will be fully aware of the Business Plan and current progress of projects and be able to report in real time directly to the businesses. A quick and useful means of communication and the opportunity to be kept fully informed at regular intervals through scheduled regular visits to all BID members and areas. Also giving the opportunity for the businesses to tell the Ambassadors of any special promotion or event they have going on which they can relay to the visitors they meet.

Environmental reporting
Reporting problems, maintenance issues, licensing breaches, safety concerns etc directly from the street to the Council or other responsible authorities when an issue is identified. They will then be responsible for chasing the report through to completion. The aim is to provide a seamless joined up service to all those accountable for the BID area.

Intelligence Reporting
To report and track ASB, liaising with the Police and other agencies in a bid to tackle the problem head on. They will use the collected data to monitor and report back on trends and ensure Poole is treated as a priority for resources.

Ambassador 2

Recruitment and training will all be carried out locally, starting with a rigorous interview process and a 10 week induction to the role. Regular training will take place thereafter and all Ambassadors will be subject to a 6 monthly review and mystery shopping experiences as part of their ongoing assessments.

The Ambassadors will carry a PDA device to enable the BID manager to access real time information and monitor what effect the Ambassadors have whilst also allowing them to have access to apps, maps and other data a visitor may require.

Les Robertson, Poole BID manager said “I am really excited and passionate about the Ambassador project. I think they will make a real difference to the town and be an invaluable tool for the BID. In consultation for the Business Plan it was clear that the perception of Poole is far from the reality, I hope the Ambassadors can go a long way to making visitors feel welcome, safe and secure.”

Ambassador 3

FREE training course for ALL employees in the BID area

Poole BID are offering you FREE Security in Retail training!

When: Tuesday 24th October, 9.30am – 4.30pm
Where: Venue TBC dependent on numbers but within Poole Town Centre
Who: Every employee within the Poole BID area

Partnering with Best 2 Train, Poole BID are offering all employees of BID businesses the opportunity to attend a one day course covering Security in Retail absolutely free. This course aims to provide employees within the retail sector a heightened awareness needed to deal with common situations that may arise within the workplace and the methods of dealing with situations within the parameters of the law.

The one day Tutor led course covers:
• Roles and Responsibilities
• Patrolling
• Access controls
• Searching
• Security and Emergency Systems
• Civil and Criminal Law
• Recognising and Avoiding Conflict
• Dealing with Violence and Unacceptable Behaviour
• Communications and Reporting
• Identifying ‘Would be Offenders’
• Alarms and Surveillance

Upon successful completion of the course, candidates will be awarded with in-house certification.

Information, advice and guidance will be provided to candidates wishing to further their learning by accessing courses and activities including SIA Retail Guarding which is a requirement for those undertaking licensable roles within the retail security industry.

Please RSVP to no later than Tuesday 17th October 2017 if you would like to attend.

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